Pre-entry into service

[IMG] e-services

Numerous airlines will receive their brand-new Airbus A320neo jetliners in the months to come. This aircraft is equipped with more aerodynamic, lighter and quieter nacelles. Sixty percent of the A320neo LEAP-1A nacelle is made with composite materials.

Safran Nacelles provides service solutions upon entry-into-service of an aircraft in a fleet so that airlines receive their aircraft with peace of mind, knowing it is ready to go.

Safran Nacelles offers:

  • OEM expertise
  • Guaranteed availability rates for operational continuity
  • Cost-of-ownership improvement
  • Up-front-investment cash flow optimization
Maintenance coaching

Moreover, Safran Nacelles' technical expertise means that it can train its customers' personnel to the best standards, so that they are familiar with the product, its specificities and its technical documentation, according to individual needs. The Safran Nacelles offer is structured around three levels : General Familiarization, Academic and Advanced levels.

Asset management

Safran Nacelles customers have continuous access to dedicated or shared product stocks in strategic locations – main operating bases or operating platforms – along with a solution should their aircraft be grounded (AOG situation). The new parts or parts in good operating condition provided by Safran Nacelles are guaranteed to be available within four hours.

Customer support team

Safran Nacelles' world-class customer support team daily assists its customers in making the best and most cost-effective use of their products. Three to six months prior to an aircraft's entry-into-service, Safran Nacelles' Customer Support Director and Regional Field Service Representative will meet with new customers to provide assistance with initial provisioning, ground support equipment, technical documentation and training.

The goal: A smooth integration with equipment ready to use and airline staff properly trained.

Spares management

From its warehouses in Europe, Asia, the Middle East and North America, Safran Nacelles makes available new spare parts – from the smallest component to complete nacelle systems – to its customers. Safran Nacelles proposes asset management services to its customers, adapted to their operational management. The Safran Nacelles distribution services are customized according to the individual needs of its customers.

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